User-Generated Content: Turn Your Customers Into Your Greatest Sales Force
Authenticity is the New Currency. Scale Your Social Proof with Social Smarts.
Peer reviews wield ten times the influence of brand claims in the eyes of modern buyers. Social Smarts simplifies the process of collecting, approving, and showcasing impactful User-Generated Content (UGC) - including video testimonials, real-world photos, and customer stories - turning your community into an automated engine for trust and conversion.
Capture the Passion Behind Your Brand
Give your customers every opportunity to share their success with your products. Our platform handles the technical heavy lifting so you can focus on the narrative.
Branded Campaign Builder
Use our templates and Canva integration to create beautiful UGC contests, sweepstakes, and referral rewards programs in minutes.
Automated Syndication
Automatically push approved UGC to your social media pages and website to maximise impact without manual uploading.
One-Click Approval
Manage your brand reputation with a streamlined mobile approval workflow. Review and approve customer content on the go.
Video
Testimonials
Easily add authentic video reviews to your product pages, social channels, and YouTube to build instant rapport.
Engaging User Narratives
Empower your community to share long-form stories of how they use your products, fostering a deep sense of belonging and brand loyalty.
Picture-Perfect Social Proof
Photos capture attention faster than any other format. Automatically collect and share real-world customer photos to enhance engagement.
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Fuel Your Content Engine with Incentivised Participation
Don't wait for content to find you, go out and get it. Use Social Smarts to bridge the gap between campaigns and community.
Run a contest, sweepstakes, or referral rewards campaign to give people a powerful reason to record and share their experiences.
Once approved, automatically syndicate your top UGC to your social media pages and website for maximum impact and continuous social proof.
Create beautiful collection campaigns in minutes using our library of high-converting templates.
Track the Business Outcome of Every Customer Story
Stop guessing which reviews work. Know at-a-glance which content and users are delivering real business results.
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Integrations
As you capture your customers' passion with testimonials and UGC, you are also capturing a massive list of email addresses and customer information. To simplify your workflow, Social Smarts will add contacts to lists in your existing email service provider or CRM automatically. We support these and other email service providers:
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Total Brand Protection, No Manual Effort
Even the largest brands risk "social media face-plants." Social Smarts puts agency-grade protections in place to ensure your brand remains professional and positive.
Streamlined Moderation
Maintain your brand integrity with four flexible moderation settings designed for busy Australian business owners.
Mobile Approval Workflow
Stay agile. Approve or reject entries on the go from your phone, ensuring only the best content represents your brand.
Protect Your Brand
Protect your brand's image while promoting user engagement.
Profanity & Sentiment Filtering
Automated filters ensure that only appropriate and positive content reaches your public-facing feeds.
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Ready to Let Your Customers Do the Selling?
30-Day Free Trial
No risk or obligation, no credit card required